Build complete, production-ready services with advanced features and demonstrate proficiency in standard IremboHub implementations.
The Practitioner Certification validates a participant's ability to apply their foundation knowledge by building complete, production-ready services. At this level, candidates must demonstrate proficiency in implementing advanced form features like data pre-filling and conditional fields, configuring payment processing systems, and managing complex multi-level approval workflows.
- Foundation Training completion with passing score
- Basic understanding of service management principles
- Access to IremboHub platform development environment
Build a complete service incorporating the following components:
- Simple fields - Basic input types and validation
- Fetch fields - Data pre-filling from external sources
- Conditional hidden fields - Dynamic form behavior
- File attachments - Document upload and management
- Free services - No-cost service setup
- Static pricing - Fixed fee structures
- Dynamic pricing - Variable cost calculations based on form inputs
- Simple certificate scenarios - Standard document templates
- Certificate design - Custom layouts and branding
- Automated generation - Triggered certificate creation
- Delivery mechanisms - Email and download options
- Endpoint usage - External service connectivity
- Data exchange - Sending and receiving information
- Error handling - Graceful failure management
- Testing procedures - Integration validation methods
Implement comprehensive workflow with these components:
- APPLY - Service application initiation
- PAY - Payment processing integration
- VALIDATE (L1) - Single-level validation and approval
- CERTIFICATE - Document generation trigger
- INTEGRATION - External service calls
¶ Workflow Events Understanding
- APPLY - Application submission events
- PAY - Payment processing events
- PAYMENT_EXPIRED - Payment timeout handling
- ASSIGN_OFFICE - Office assignment triggers
- APPROVE - Approval workflow events
- REJECT - Rejection handling procedures
- RFA - Request for Action events
- PUSH - Data push to external systems
- MULTI LEVEL PROCESSING - Complex approval chains
- Sending notifications with attachments
- Email template design
- SMS integration capabilities
- Multi-channel communication setup
¶ Breaking and Non-Breaking Actions
- BILL_ID_GENERATION - Unique billing identifier creation
- NOTIFICATION - Communication triggers
- CERTIFICATE_GENERATION - Document creation actions
- ASSIGN_OFFICE - Office workflow assignment
- PUSH - External system data transmission
- Office and Officers configuration - Administrative setup
- Officer Processing workflows - Staff task management
- Role-based permissions - Access control implementation
- Office assignment rules - Automated routing logic
- Functional service with all required components
- Proper implementation of advanced features
- Error-free workflow execution
- User-friendly interface design
- Understanding of platform architecture
- Proper use of IremboHub components
- Integration best practices
- Security and performance considerations
- Code organization and documentation
- User experience optimization
- Testing and quality assurance
- Maintenance and support considerations
- Complete service implementation
- Documentation of design decisions
- Testing results and user acceptance
- Demonstration of all required features
- Live demonstration of service functionality
- Explanation of implementation choices
- Problem-solving scenarios
- Technical questions and answers
- 80% minimum passing score
- Best practice compliance
- Complete project deliverable
- Successful practical demonstration
Access detailed training content:
- Simple service implementation examples
- Complex workflow scenarios
- Integration testing environments
- Certificate design templates
Register for Training
Enroll in the Practitioner Certification track and receive access to:
- Comprehensive training materials
- Development environment access
- Instructor support and guidance
- Assessment and certification process
Upon successful Practitioner Certification completion:
- Qualified for service manager positions
- Eligibility for Expert Certification track
- Advanced training opportunities
- Professional recognition and credentials
Ready for advanced implementations? Consider the Expert Certification track for:
- Custom widget development
- Complex integration patterns
- Advanced workflow scenarios
- Leadership and mentoring roles
Back to Service Manager Certification
Practitioner Certification demonstrates your ability to build production-ready digital services using standard IremboHub implementations.